Service Request Ticket - # 47761

Service Request Information

CONTACT Name Lehto, Nan   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Jul 13, 2012 03:14 PM
Department Student Engagement Phone 88088
Location Email lehton@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email

SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description

Computer Edit WOU # 20110679[Edit Inv] (opens in a new window) Bldg/Room OFF PDR
Service Tag Description OptiPlex 990 SFF, Intel Core i5 2500(3.3GHz, 6M)
Serial No. 1Y78NS1 Location PDR

CPU Intel Core i5-2500(3.3GHz,6M,TV-x)


OS Unknown Software Win 7 Pro, bundled with Roxio Creator and CyberLink PowerDVD, MS Office 2010 Pro Plus from P0084903 installed as Office 2007

Wired NIC 18:03:73:16:ED:98


TECHS Submitted by Emily Kavanagh Contact ekavanagh08@wou.edu 88925
Primary Technician Contact lvoth11@wou.edu 88925

Tracking

Entered by Date Memo
Laven Voth
Email

Public

Entered by Date Memo
Laven Voth Aug 06, 2012 01:14 PM
Task reassigned to Laven Voth.
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Laven Voth Aug 06, 2012 01:14 PM
Status changed from (1) Pending to (5) Completed
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Laven Voth Aug 06, 2012 01:14 PM
Said she couldn't remember her exact problem, but
thinks she got it sorted out.
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Laven Voth Jul 17, 2012 10:49 AM
Called, her VM said that she will be out of the
office until July 23.
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Emily Kavanagh Jul 13, 2012 03:14 PM
Is having problems on When to Work. She is
supposed to total access to everything. But she
doesn't seem to have the option to print employee
info. She's not sure if this is something to do
with when to work or something to do with
printing. I had her go to a few different web
pages and she said some of them would allow her to
print while others wouldn't 
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