Service Request Ticket - # 47780

Service Request Information

CONTACT Name Hood, Donald   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Jul 17, 2012 11:49 AM
Department The Research Institute Phone 5413460535
Location Email hoodd@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Laptop Edit WOU # 20120003[Edit Inv] (opens in a new window) Bldg/Room OFF Remote User
Service Tag Description Apple MacBook Pro 13-inch #Z0MT
Serial No. C02J21C9DV30 Location Priscilla Havlis, TRI-Eugene Office

CPU intel Core i5(2.5GHz Dual-core


OS MAC OS X 10.7 (LION) Software MS Office 2011 Std for MAC from P0086167, TRANSFER from W#20070615-Harwick of Filemaker Pro license on Maint(current v12) from P0080905 DEC2012 SR49173

Wired NIC 40:6C:8F:55:65:FE


Wireless NIC 7C:D1:C3:92:97:A8


Bluetooth NIC 7C:D1:C3:92:97:A9

TECHS Submitted by Lacey Davis Contact ldavis08@wou.edu 88925
Primary Technician Contact goodeld@wou.edu 88122

Tracking

Entered by Date Memo
Dale Goodell
Email

Public
Entered by Date Memo
Dale Goodell Aug 27, 2012 10:17 AM 
Status changed from (1) Pending to (5) Completed
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Lacey Davis Jul 17, 2012 11:50 AM 
The equipment is located on the New GFA setup
shelf in the hallway.
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Lacey Davis Jul 17, 2012 11:49 AM 
Apple MacBook Pro needs to be set up. W# 20120003[Edit Inv].



Note: Priscilla is a new employee.
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