Service Request Ticket

Service Request Information

CONTACT	Name	Andrews, Kit	Date	Jul 18, 2012 01:07 PM
	Department	Humanities Division	Phone	88872
	Location		Email	andrewk@wou.edu

SR INFO	Type		WOU #
	Priority		Equipment Type
	Status		Flagged
	Description	characters left

Computer	Edit WOU #	20090509 (opens in a new window)	Bldg/Room	OFF PDR
	Service Tag		Description	Dell OptiPlex 960 SFF E8400(3.0GHz, 6M, 1333 FSB)
	Serial No.	725PFK1	Location	PDR
	CPU	Intel Core 2 Duo E8400(3.0GHz, 6M, VT,1333MHz FSB)
	OS	Windows 7 Pro, 64 bit	Software	Roxio Creator Dell Edition 10.3 and Cyberlink Power DVD 8.3 bundled with PC, MS Office Pro Plus 2007 license from P0072871
	Wired NIC	00:26:B9:73:CA:C0

TECHS	Submitted by	Megan Thibeault	Contact	thibeaultm@wou.edu	88925
	Primary Technician		Contact	goodeld@wou.edu	88122

Entered by	Date	Memo
Dale Goodell			Email Public
Entered by	Date	Memo
Dale Goodell	Jul 25, 2012 04:19 PM	Status changed from (1) Pending to (5) Completed	Add Attachment
Megan Thibeault	Jul 18, 2012 01:57 PM	**This is an email** Megan and Dale, I'm not teaching this summer, but I come in about once a week in the afternoon, usually Wednesday or Thursday. I will be there tomorrow afternoon from about 1 or 1:30 to 3. Otherwise, if you need me there I can plan to be there next week on Wednesday or Thursday afternoon. Let me know what works for you. Kit	Add Attachment
Megan Thibeault	Jul 18, 2012 01:10 PM	**This is an email** Kit, When would a good time for you to have your computer upgraded? Megan	Add Attachment
Megan Thibeault	Jul 18, 2012 01:07 PM	**This is an email** Hi Megan, Yes, please go ahead and upgrade my station to Windows 7. Kit On Wed, Jul 18, 2012 at 10:13 AM, Megan Eichler wrote: Hi Kit, We are working on computer stations that are eligible for an upgrade to Windows 7 for the operating system and we wanted to check with you and see if you were interested in having your station (W#20090509) upgraded to Windows 7 (no cost to your department). If so, if you could you just let me know, we'll work on making this happen for you. Thanks, Megan Eichler	Add Attachment