Service Request Ticket - # 47828

Service Request Information

CONTACT Name Mahoney, Anna   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Jul 19, 2012 03:13 PM
Department Business/Economics Division Phone 88181
Location Email mahonya@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20110155[Edit Inv] (opens in a new window) Bldg/Room OFF PDR
Service Tag Description Dell Optiplex 990 SFF, Intel Core i5 2400(3.1GHz,
Serial No. 34SMZQ1 Location PDR

CPU Intel Core i5-2400(3.1GHz,6M,TV-x)


OS Unknown Software Win 7 Pro, bundled with Roxio Creator and CyberLink PowerDVD, MS Office Pro Plus 2010 from P0081747 installed as Office Pro Plus 2007

Wired NIC 78:2B:CB:B3:96:85

TECHS Submitted by Lacey Davis Contact ldavis08@wou.edu 88925
Primary Technician Contact goodeld@wou.edu 88122

Tracking

Entered by Date Memo
Dale Goodell
Email

Public
Entered by Date Memo
Dale Goodell Nov 16, 2012 01:47 PM 
Status changed from (1) Pending to (5) Completed
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Lacey Davis Jul 19, 2012 03:13 PM 
GFA set up for Anna Mahoney in WH 202. The new
dell computer W# 20110155[Edit Inv] needs to replace the old
computer W# 20070938[Edit Inv] and the new dell monitor W#
20110208[Edit Inv] needs to replace the old monitor W#
20071311[Edit Inv]. Dianna Hewett in the business
office division (WH 113) is a secondary contact
for this request. The equipment is located on the
New GFA set up shelf in the hallway.
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