Service Request Ticket - # 47836

Service Request Information

CONTACT Name Carpenter, Rachel   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Jul 20, 2012 11:54 AM
Department Business Services Phone 88267
Location Email carpentr@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Printer Edit WOU # 20111148[Edit Inv] (opens in a new window) Bldg/Room OFF PDR
Service Tag Description Xerox 3600/DN Mono Laser Printer
Serial No. MHB793564 Location PDR

Model P3600/DN Hostname scarecrow.wou.edu
Notes 40ppm, PS3, 128MB Memory Network Print, Duplex 110V NOT STUDENT TECH PRINTER PRINTER MAINTENANCE: Xerox Phaser 3600 fuser unit 110volt part#126N00324 from VISA2013003538 SR51047 JULY2013; 3600 Fuser Maint. Kit, 110V. Ref from VISA2014004271 SR55531 NOV2014; 3600 Fuser Maint. Kit, 110V. Ref from VISA2015004796 SR58237 OCT2015 IP:140.211.116.42 Ink/Toner Refill

Wired NIC 00:00:AA:BE:70:CE

TECHS Submitted by Emily Kavanagh Contact ekavanagh08@wou.edu 88925
Primary Technician Contact wehnera@wou.edu 88624

Tracking

Entered by Date Memo
Adam Wehner
Email

Public
Entered by Date Memo
Adam Wehner Jul 23, 2012 02:55 PM 
Status changed from (1) Pending to (5) Completed
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Adam Wehner Jul 23, 2012 02:55 PM 
This is just the cooling fans in the printers. 
They all are this loud.
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Lori Burgeson Jul 20, 2012 12:18 PM 
Task reassigned to Adam Wehner.
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Emily Kavanagh Jul 20, 2012 11:54 AM 
Rachel in the business office said Adam put in 2
printers into the office last week. And all of a
sudden today it is making a constant buzzing sound.
Printers 20111147[Edit Inv]
20111148[Edit Inv]
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