Service Request Ticket - # 47843

Service Request Information

CONTACT Name Tish, Twi   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Jul 23, 2012 09:42 AM
Department Registrar’s Office Phone 88185
Location Email tisht@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email

SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description

Computer Edit WOU # 20091284[Edit Inv] (opens in a new window) Bldg/Room OFF PDR
Service Tag 53M1KM1 Description Dell OptiPlex 960 SFF E8400(3.0GHz, 6M, 1333 FSB)
Serial No. 53M1Km1 Location PDR 2023 Giveaway

CPU Intel Core 2 Duo E8400(3.0GHz, 6M, VT,1333MHz FSB)


OS Windows 7 Pro, 64 bit Software MS Office Pro Plus 2007 license from P0074819

Wired NIC B8:AC:6F:83:F6:D9


TECHS Submitted by Megan Thibeault Contact thibeaultm@wou.edu 88925
Primary Technician Contact goodeld@wou.edu 88122

Tracking

Entered by Date Memo
Dale Goodell
Email

Public

Entered by Date Memo
Dale Goodell Aug 30, 2012 11:18 AM
Status changed from (1) Pending to (5) Completed
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Megan Thibeault Jul 23, 2012 09:43 AM
Dale I  a separate created a ticket for each of
these machines. 
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Megan Thibeault Jul 23, 2012 09:42 AM
****This is an email****
Actually we've been meaning to schedule an
appointment for all the
computers in room 104 to be upgraded to Windows 7
this summer (because
summer is the slowest time for us and best for
upgrades).

We have 4 work study stations:  20091283,
20091284, 20090956, 20090957
My computer:  20091282
Jesse's computer:  20091281

Administrator access should be given to both Jesse
and I on the 4 work
study computers so we can maintain them.  Jesse
and I would each like
to be an administrator on our own computer. 
Additionally jmayes10
should be an administrator on 20091283 and
20091284.  And dshivley08
and aanderson09 should be administrators on
20090956 and 20090957.

Jesse and I need additional software installed for
degree works:
scribe, surecode, and transit.  If you have
questions about these
contact Danielle in the Registrar's office.  She
already migrated to 7
and had these installed on her computer, so
possibly your migration
records include notes on what is needed.

I also need Hummingbird / BI Query installed on
the new setup.

Let me know when a good day for your instillation
crew is to come and
do all that.

Thanks,

Twi Tish
Registrar's Office
Western Oregon University
345 N Monmouth Ave
Monmouth, OR 97361
Phone: 503-838-8185
Fax:     503-838-9696
Office:  503-838-8327
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