Service Request Ticket - # 47857

Service Request Information

CONTACT Name Risen, Allen   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Jul 23, 2012 10:44 AM
Department Campus Public Safety Phone 88156
Location Email risena@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20090925[Edit Inv] (opens in a new window) Bldg/Room UNK unknown
Service Tag HVJJQL1 Description Dell OptiPlex 960 SFF E8400(3.0GHz, 6M, 1333 FSB)
Serial No. hvjjql1 Location PDR

CPU Intel Core 2 Duo E8400(3.0GHz, 6M, VT,1333MHz FSB)


OS Windows 7 Pro, 64 bit Software Roxio Creator Dell Edition 10.3 and Cyberlink Power DVD 8.3 bundled with PC, MS Office Pro Plus 2007 license from P0074772

Wired NIC 00:26:B9:8E:57:D5

TECHS Submitted by Megan Thibeault Contact thibeaultm@wou.edu 88925
Primary Technician Contact goodeld@wou.edu 88122

Tracking

Entered by Date Memo
Dale Goodell
Email

Public
Entered by Date Memo
Dale Goodell Nov 21, 2012 08:19 AM 
Status changed from (1) Pending to (5) Completed
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Megan Thibeault Jul 23, 2012 10:46 AM 
****This is an email****
Allen,

Dale will be in upgrading your machine and will
get in contact with you to schedule the upgrade.
If you have any questions or concerns about things
running differently Dale would know the answers,
but upgrading shouldn't effect your old stuff. 

Thanks,
Megan
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Megan Thibeault Jul 23, 2012 10:44 AM 
****This is an email****
Hi Megan,

Sure if you think I need too and as long as all my
old stuff will still work.

Allen

On Thu, Jul 19, 2012 at 8:37 AM, Megan Eichler
 wrote:

    Hi Allen,

    We are working on computer stations that are
eligible for an upgrade to Windows 7 for the
operating system and we wanted to check with you
and see if you were interested in having your
station (W#20090925) upgraded to Windows 7 (no
cost to your department).

    If so, if you could you just let me know,
we'll work on making this happen for you. 
      
    Thanks,

    Megan Eichler
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