Service Request Ticket - # 47865

Service Request Information

CONTACT Name Bales, Amanda   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Jul 24, 2012 08:06 AM
Department Business Services Phone 89473
Location Email balesa@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20091120[Edit Inv] (opens in a new window) Bldg/Room OFF PDR
Service Tag HW4ZRL1 Description Dell OptiPlex 960 SFF E8400(3.0GHz, 6M, 1333 FSB)
Serial No. HW4ZRl1 Location PDR

CPU Intel Core 2 Duo E8400(3.0GHz, 6M, VT,1333MHz FSB)


OS Windows 7 Pro Software WIN 7 Pro, Roxio Creator Dell Edition 10.3 and Cyberlink Power DVD 8.3 bundled with PC, MS Office Pro Plus 2010 license downgraded to 2007 from P0074957

Wired NIC B8:AC:6F:7D:03:A8

TECHS Submitted by Megan Thibeault Contact thibeaultm@wou.edu 88925
Primary Technician Contact lvoth11@wou.edu 88925

Tracking

Entered by Date Memo
Laven Voth
Email

Public
Entered by Date Memo
Laven Voth Jul 24, 2012 10:01 AM 
Status changed from (1) Pending to (5) Completed
 Add Attachment
Laven Voth Jul 24, 2012 10:01 AM 
rebound the computer, readded her to AD.  Seems
like a profile problem, wasn't pulling a default
profile for her, but reloggining in worked.
Add Attachment
Megan Thibeault Jul 24, 2012 08:06 AM 
Amanda says that this error happens once a week
and she just will shut down her computer and start
it back up and is able to log in. But Amanda tried
that this morning and she is getting a error
of:system event
Add Attachment