Service Request Ticket

Service Request Information

CONTACT	Name	Bartlett, John	Date	Jul 24, 2012 04:56 PM
	Department	Athletics	Phone	88531
	Location		Email	bartlej@wou.edu

SR INFO	Type		WOU #
	Priority		Equipment Type
	Status		Flagged
	Description	characters left

Computer	Edit WOU #	20091313 (opens in a new window)	Bldg/Room	OFF PDR
	Service Tag	53P0KM1	Description	Dell OptiPlex 960 SFF E8400(3.0GHz, 6M, 1333 FSB)
	Serial No.	53P0KM1	Location	PDR
	CPU	Intel Core 2 Duo E8400(3.0GHz, 6M, VT,1333MHz FSB)
	OS	Windows XP Pro	Software	WIN 7 Pro,Roxio Creator Dell Edition 10.3 and Cyberlink Power DVD 8.3 bundled with PC, MS Office Pro Plus 2007 license from P0074819
	Wired NIC	B8:AC:6F:83:CD:BD

TECHS	Submitted by	Megan Thibeault	Contact	thibeaultm@wou.edu	88925
	Primary Technician		Contact	goodeld@wou.edu	88122

Entered by	Date	Memo
Dale Goodell			Email Public
Entered by	Date	Memo
Dale Goodell	Mar 12, 2013 09:57 AM	Status changed from (1) Pending to (5) Completed	Add Attachment
Dale Goodell	Mar 12, 2013 09:57 AM	Closing this task. John had apparently moved offices and had a different computer that wasn't eligible for Windows 7 upgrade. He received a GFA upgrade. See SR # 49741.	Add Attachment
Megan Thibeault	Jul 24, 2012 04:56 PM	**This is an email** I am in NPE Room 208	Add Attachment
Megan Thibeault	Jul 24, 2012 04:56 PM	**This is an email** I would greatly appreciate that. Let me know when you can get over. Thanks John On Tue, Jul 24, 2012 at 4:08 PM, Megan Eichler wrote: Hi John, We are working on computer stations that are eligible for an upgrade to Windows 7 for the operating system and we wanted to check with you and see if you were interested in having your station (W#20091313) upgraded to Windows 7 (no cost to your department). If so, if you could you just let me know, we'll work on making this happen for you. Thanks, Megan Eichler	Add Attachment