Service Request Ticket - # 47882

Service Request Information

CONTACT Name Hoobler, Gudrun   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Jul 25, 2012 08:09 AM
Department Humanities Division Phone 88715
Location Email hoobleg@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20091295[Edit Inv] (opens in a new window) Bldg/Room OFF PDR
Service Tag Description Dell OptiPlex 960 SFF E8400(3.0GHz, 6M, 1333 FSB)
Serial No. 53L1KM1 Location PDR

CPU Intel Core 2 Duo E8400(3.0GHz, 6M, VT,1333MHz FSB)


OS Windows 7 Pro, 64 bit Software Roxio Creator Dell Edition 10.3 and Cyberlink Power DVD 8.3 bundled with PC, MS Office Pro Plus 2007 license from P0074819

Wired NIC B8:AC:6F:83:F6:C7

TECHS Submitted by Megan Thibeault Contact thibeaultm@wou.edu 88925
Primary Technician Contact goodeld@wou.edu 88122

Tracking

Entered by Date Memo
Dale Goodell
Email

Public
Entered by Date Memo
Dale Goodell Jan 09, 2013 04:22 PM 
Status changed from (1) Pending to (5) Completed
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Tricia Flaherty Sep 24, 2012 09:22 AM 
she has called in saying she is ready for upgrade
88715
hoobleg@wou.edu
TODD 351
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Megan Thibeault Jul 25, 2012 08:11 AM 
****This is an email****
Gudrun,

I created a ticket for Dale and he will let you
know if you shouldn't upgrade to Windows 7 but it
looks like there should be no problem. Some things
are a little different but Windows 7 seems to be a
user friendly system.

Thanks,
Megan
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Megan Thibeault Jul 25, 2012 08:09 AM 
****This is an email****
Megan,
if you think I should have the upgrade, then by
all means please do it.
Will I have to relearn some things?
Gudrun

On Tue, Jul 24, 2012 at 3:26 PM, Megan Eichler
 wrote:

    Hi Gudrun,

    We are working on computer stations that are
eligible for an upgrade to Windows 7 for the
operating system and we wanted to check with you
and see if you were interested in having your
station (W#20091295) upgraded to Windows 7 (no
cost to your department).

    If so, if you could you just let me know,
we'll work on making this happen for you. 
       
    Thanks,

    Megan Eichler
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