Service Request Ticket - # 47886

Service Request Information

CONTACT Name Roberts, Janet   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Jul 25, 2012 11:10 AM
Department Education & Leadership Phone 88446
Location Email robertsjl@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20100337[Edit Inv] (opens in a new window) Bldg/Room OFF PDR
Service Tag Description Dell OptiPlex 960 SFF, 3.0GHz, 6M, 1333MHz FSB
Serial No. 5K0BMN1 Location PDR

CPU Intel Core 2 Duo E8500(3.16Hz,6M,1333FSB)


OS Windows 7 Pro, 64 bit Software Roxio Creator Dell Edition 10.3 and Cyberlink Power DVD 8.3 bundled with PC, MS Office Pro Plus 2010 license from P0077504 installed as Office Pro Plus 2007

Wired NIC B8:AC:6F:92:36:74

TECHS Submitted by Megan Thibeault Contact thibeaultm@wou.edu 88925
Primary Technician Contact goodeld@wou.edu 88122

Tracking

Entered by Date Memo
Dale Goodell
Email

Public
Entered by Date Memo
Dale Goodell Jan 08, 2013 09:42 AM 
Status changed from (1) Pending to (5) Completed
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Dale Goodell Dec 19, 2012 04:11 PM 
Janet has requested that we wait until January for
her upgrade to Windows 7.
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Megan Thibeault Jul 25, 2012 11:10 AM 
****This is an email****
Janet,

Yes you are eligible with your stations so I will
create a ticket for Dale and he will be in contact
with you to schedule your upgrade.

Thanks,
Megan

On Wed, Jul 25, 2012 at 11:07 AM, Janet Roberts
 wrote:

    Hi Megan,
     
    I would be interested in the upgrade if it is
available.  I have a different # that the one
listed though so I'm not sure if I would still be
eligible.  My computer # is 20100337[Edit Inv].  (Shawn has
a different computer so her # may be the one
listed below).
     
    Thanks!
     
    Janet
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