Service Request Ticket - # 47897

Service Request Information

CONTACT Name Boomer, Sarah   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Jul 25, 2012 03:51 PM
Department Natural Science Division Phone 88209
Location Email boomers@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20090952[Edit Inv] (opens in a new window) Bldg/Room OFF PDR
Service Tag Description Dell OptiPlex 960 SFF E8400(3.0GHz, 6M, 1333 FSB)
Serial No. HVHXQL1 Location PDR

CPU Intel Core 2 Duo E8400(3.0GHz, 6M, VT,1333MHz FSB)


OS Windows XP Pro Software MS Office Pro Plus 2007 license from P0074772, transfer(W#20040476) Adobe Creative Suite Premium v1 from P0046543

Wired NIC 00:26:B9:8E:6A:B8

TECHS Submitted by Megan Thibeault Contact thibeaultm@wou.edu 88925
Primary Technician Contact goodeld@wou.edu 88122

Tracking

Entered by Date Memo
Dale Goodell
Email

Public
Entered by Date Memo
Dale Goodell May 02, 2014 10:15 AM 
Status changed from (4) On Hold to (5) Completed
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Dale Goodell May 02, 2014 10:15 AM 
Marking this ticket as complete; Sarah received a
GFA upgrade, replacing this machine, in April 2014.
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Dale Goodell Aug 02, 2012 01:33 PM 
Status changed from (1) Pending to (4) On Hold
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Dale Goodell Aug 02, 2012 01:33 PM 
Sarah is involved in several projects now and
would like to wait until at least the end of Fall
term to upgrade to Windows 7.
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Megan Thibeault Jul 25, 2012 03:51 PM 
Sarah called and said that she would like to be
upgraded to WIN7. She has bookmarks she would like
keep in her browsers. She would like you to call
her tomorrow between 1-3.
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