Service Request Ticket

Service Request Information

CONTACT	Name	Thomas, Daryl	Date	Jul 25, 2012 04:06 PM
	Department	Health & Exercise Science	Phone	88915
	Location		Email	thomasda@wou.edu

SR INFO	Type		WOU #
	Priority		Equipment Type
	Status		Flagged
	Description	characters left

Computer	Edit WOU #	20091343 (opens in a new window)	Bldg/Room	OFF
	Service Tag		Description	Dell OptiPlex 960 SFF E8400(3.0GHz, 6M, 1333 FSB)
	Serial No.	53N1KM1	Location	PDR
	CPU	Intel Core 2 Duo E8400(3.0GHz, 6M, VT,1333MHz FSB)
	OS	Windows XP Pro	Software	MS Office Pro Plus 2007 license from P0074819
	Wired NIC	B8:AC:6F:83:C7:F6

TECHS	Submitted by	Megan Thibeault	Contact	thibeaultm@wou.edu	88925
	Primary Technician		Contact	goodeld@wou.edu	88122

Entered by	Date	Memo
Dale Goodell			Email Public
Entered by	Date	Memo
Dale Goodell	Dec 06, 2012 07:46 AM	Status changed from (1) Pending to (5) Completed	Add Attachment
Megan Thibeault	Jul 26, 2012 08:06 AM	**This is an email** Megan, OK, thank you. I will watch for Dale's email (or phone call) Daryl	Add Attachment
Megan Thibeault	Jul 25, 2012 04:07 PM	**This is an email** Daryl, I created a ticket for your station to be upgraded. Dale is the tech that will be upgrading your station and he will be in contact with you to get it scheduled. Thanks, Megan	Add Attachment
Megan Thibeault	Jul 25, 2012 04:06 PM	**This is an email** Megan, OK, not sure what this means. Everything seems to be working on my computer so far, will an upgrade improve things? I am on campus sporadically this summer. Should we make an appt? Let me know, Daryl ____________ Daryl Thomas Health and Physical Education ED143A, 838-8915 Western Oregon University On 7/25/2012 10:09 AM, Megan Eichler wrote: > Hi Daryl, > > We are working on computer stations that are eligible for an upgrade to Windows 7 for the operating system and we wanted to check with you and see if you were interested in having your station (W#20091343) upgraded to Windows 7 (no cost to your department). > > If so, if you could you just let me know, we'll work on making this happen for you. > > Thanks, > > Megan Eichler	Add Attachment