Service Request Ticket - # 47904

Service Request Information

CONTACT Name Artman, Margaret   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Jul 26, 2012 08:11 AM
Department Humanities Division Phone 89697
Location Email artmanm@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Laptop Edit WOU # 20091428[Edit Inv] (opens in a new window) Bldg/Room OFF PDR
Service Tag Description Dell Latitude E6410 2.66GHz, 1066MHz 4M L2 Cache
Serial No. 2R2G0M1 Location PDR

CPU Intel Core i7-620M(2.66GHz, 1066MHz, 4ML2)


OS Windows 7 Pro, 64 bit Software MS Office Pro Plus 2010 installed as 2007 from P0075408

Wired NIC 00:26:B9:D7:EB:E5


Wireless NIC 00:23:14:8D:FA:38


Bluetooth NIC F0:7B:CB:A8:46:B9

TECHS Submitted by Megan Thibeault Contact thibeaultm@wou.edu 88925
Primary Technician Contact goodeld@wou.edu 88122

Tracking

Entered by Date Memo
Dale Goodell
Email

Public
Entered by Date Memo
Dale Goodell Jul 31, 2012 09:33 AM 
Status changed from (1) Pending to (5) Completed
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Megan Thibeault Jul 26, 2012 08:12 AM 
Priority changed from (3) Priority to (2) High Priority.
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Megan Thibeault Jul 26, 2012 08:12 AM 
****This is an email****
I created a task for Dale to upgrade your laptop,
he will be in contact with you to schedule this.
Dale will be in this afternoon and I will ask him
to email you about getting your laptop upgraded
tomorrow.

Thanks,
Megan
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Megan Thibeault Jul 26, 2012 08:11 AM 
****This is an email****
Megan,

Yes, I would like to upgrade to Windows 7. I have
my laptop at home, so I can bring it in to school.
Actually, I'll be on campus this Friday or I can
come in next week.

Meg


--------------------------------------------------------
Dr. Margaret A. Artman
Associate Professor of English
Western Oregon University
345 North Monmouth Avenue
Monmouth, OR 97361
Office: Maaske 311 Phone: 503-838-9491


On Wed, Jul 25, 2012 at 10:45 AM, Megan Eichler
 wrote:

    Hi Margeret,

    We are working on computer stations that are
eligible for an upgrade to Windows 7 for the
operating system and we wanted to check with you
and see if you were interested in having your
station (W#20091428) upgraded to Windows 7 (no
cost to your department).

    If so, if you could you just let me know,
we'll work on making this happen for you.
      
    Thanks,

    Megan Eichler
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