Service Request Ticket - # 47910

Service Request Information

CONTACT Name Blatner, Chelsee   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Jul 26, 2012 11:28 AM
Department Student Engagement Phone 88647
Location Email blatnerc@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Laptop Edit WOU # 20090780[Edit Inv] (opens in a new window) Bldg/Room ITC 007
Service Tag 90ZNRK1 Description Dell Latitude E6400, 2.80GHz, 6M, 1066MHz FSB
Serial No. 90ZNRK1 Location Loaner

CPU Intel Core 2 Duo T9600(2.8GHz, 1066MHz, 6ML2)


OS Windows XP Pro Software MS Office Pro Plus 2007 license from P0073773, MS OneNote2007 from P0074895, DSLR Remote Pro v3.1 for Windows from VISA2014004233

Wired NIC 00:26:B9:A9:A3:B8


Wireless NIC 00:24:D6:5A:B5:52


Bluetooth NIC 70:1A:04:9C:A7:78

TECHS Submitted by Megan Thibeault Contact thibeaultm@wou.edu 88925
Primary Technician Contact goodeld@wou.edu 88122

Tracking

Entered by Date Memo
Dale Goodell
Email

Public
Entered by Date Memo
Dale Goodell Nov 21, 2012 03:44 PM 
Status changed from (1) Pending to (5) Completed
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Megan Thibeault Jul 26, 2012 11:29 AM 
****This is an email****
Chelsee,

Dale is the tech that will be working on upgrading
the laptop and it shouldn't be a problem at all to
wait till next week. He will be in contact with
you to schedule the upgrade.

Thanks,
Megan
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Megan Thibeault Jul 26, 2012 11:28 AM 
****This is an email****
It does.
 
Yes, we would like that to have Windows 7
installed. The laptop is currently in use the rest
of this week. Could we schedule a time next week
for the windows 7 install?
 
Chelsee

On Thu, Jul 26, 2012 at 11:11 AM, Megan Eichler
 wrote:

    Chelsee,

    Sorry this station is a laptop. Does that help?

    Megan


    On Thu, Jul 26, 2012 at 11:08 AM, Chelsee
Blatner  wrote:

        Hi Megan,
         
        I am having a hard time finding this CPU.
We had new CPU's and monitors installed earlier
this summer. Is it possible this CPU is at UCS
waiting for recycle or PDR?
         
        Chelsee

        On Thu, Jul 26, 2012 at 10:49 AM, Megan
Eichler  wrote:

            Chelsee,

            The info desk station (w#20090780) is
eligible to be upgraded to
            Windows 7 with no charge to your
department. Please let me know if you
            are interested in this so we can get
this scheduled.

            Thanks,

            Megan Eichler
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