Service Request Ticket - # 47920

Service Request Information

CONTACT Name Visuano, Denise   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Jul 26, 2012 03:04 PM
Department Strategic Communications & Marketing Phone 88349
Location Email visuanod@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Laptop Edit WOU # 20091433[Edit Inv] (opens in a new window) Bldg/Room COT 201
Service Tag BG2G0M1 Description Dell Latitude E6410 2.66GHz, 1066MHz 4M L2 Cache
Serial No. BG2G0M1 Location PR Student

CPU Intel Core i7-620M(2.66GHz, 1066MHz, 4ML2)


OS Windows XP Pro Software WIN 7 Pro downgraded to WIN XP Pro,Roxio Creator Dell Edition 10.3 and Cyberlink Power DVD 8.3 bundled with PC, MS Office Pro Plus 2010 installed as 2007 from P0075408

Wired NIC 00:23:14:8E:9A:5C


Wireless NIC 00:26:B9:D7:F1:9E


Bluetooth NIC F0:7B:CB:A8:2F:65

TECHS Submitted by Megan Thibeault Contact thibeaultm@wou.edu 88925
Primary Technician Contact goodeld@wou.edu 88122

Tracking

Entered by Date Memo
Dale Goodell
Email

Public
Entered by Date Memo
Dale Goodell Jan 09, 2013 03:36 PM 
Status changed from (1) Pending to (5) Completed
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Dale Goodell Jan 09, 2013 03:35 PM 
Closing this task.  Denise can't find this laptop
now (she thinks it's in storage somewhere), and
hasn't used it for some time.  She will make the
decision to upgrade it when she finds it.
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Megan Thibeault Jul 26, 2012 03:04 PM 
****This is an email****
Yes, that would be fine. The office is sits in is
usually available at any time. It is rarely used
these days.

Denise

On Thu, Jul 26, 2012 at 1:41 PM, Megan Eichler
 wrote:

    Denise,

    Station 20091433[Edit Inv] which in inventory states
that its in COT 201 and its the PR Student
Station. This station is eligible to be upgraded
to Windows 7 with no charge to your department.

    Please let me know if you want to go through
with the upgrade or if you have any questions.

    Thanks,

    Megan Eichler
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