Service Request Ticket - # 47928

Service Request Information

CONTACT Name McMillan, June   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Jul 30, 2012 08:33 AM
Department Admissions Office Phone 88197
Location Email mcmillanj@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20090563[Edit Inv] (opens in a new window) Bldg/Room OFF
Service Tag Description Dell OptiPlex 960 SFF E8400(3.0GHz, 6M, 1333 FSB)
Serial No. 71SQFK1 Location PDR

CPU Intel Core 2 Duo E8400(3.0GHz, 6M, VT,1333MHz FSB)


OS Windows XP Pro Software WIN 7 Pro downgraded to WIN XP Pro,Roxio Creator Dell Edition 10.3 and Cyberlink Power DVD 8.3 bundled with PC, MS Office Pro Plus 2007 license from P0072871

Wired NIC 00:26:B9:74:81:D0

TECHS Submitted by Megan Thibeault Contact thibeaultm@wou.edu 88925
Primary Technician Contact goodeld@wou.edu 88122

Tracking

Entered by Date Memo
Dale Goodell
Email

Public
Entered by Date Memo
Dale Goodell Dec 21, 2012 02:01 PM 
Status changed from (1) Pending to (5) Completed
 Add Attachment
Blake von Brockdorff Sep 04, 2012 10:57 AM 
20091441[Edit Inv] completed during a keyboard fix
 Add Attachment
Dale Goodell Aug 27, 2012 09:31 AM 
Completed:
20091335[Edit Inv]
20091337[Edit Inv]
20091338[Edit Inv]
20091339[Edit Inv]
20091009[Edit Inv]
20091436[Edit Inv]
20091342[Edit Inv]
20090564[Edit Inv]
20090566[Edit Inv]
Add Attachment
Megan Thibeault Jul 30, 2012 08:34 AM 
20090563 -Admissions Office APSC 408
20090564 -Admissions Office APSC 408
20090566 -Admissions Office APSC 408 last used by
Justin Strohmeyer
20090567 -Admissions Office APSC 408-receptionist
20091436 -Admissions Office APSC 408-general use
20091437 -Admissions Office APSC 408-general use
20091438 -Admissions Office APSC 408-general use
20091439 -Admissions Office APSC 408-general use
20091440 Admissions Office APSC 408-general use
20091441 -Admissions Office APSC 408-general use
20091335 -APSC 408-Student Worker Station
20091336 -APSC 408-Student Worker#1
20091337 -APSC 408- Student Worker#2
20091338 -APSC 408-Student Worker#3
20091339 -APSC 408-Student Worker#4
20091342 - APSC 408-Telecouselor
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Megan Thibeault Jul 30, 2012 08:33 AM 
Hi Megan,

I've located all the computers listed below. 
20091436[Edit Inv] - 20091441[Edit Inv] are laptops and I'll contact
the counselors to be sure they are in the office
when the tech is available for upgrade.

Thank you
June
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Megan Thibeault Jul 30, 2012 08:33 AM 
20090563-Admissions Office APSC 408
20090564-Admissions Office APSC 408
20090566-Admissions Office APSC 408 last used by
Justin Strohmeyer
20090567-Admissions Office APSC 408-receptionist
20091436-Admissions Office APSC 408-general use
20091437-Admissions Office APSC 408-general use
20091438-Admissions Office APSC 408-general use
20091439-Admissions Office APSC 408-general use
20091440Admissions Office APSC 408-general use
20091441-Admissions Office APSC 408-general use
20091335-APSC 408-Student Worker Station
20091336-APSC 408-Student Worker#1
20091337-APSC 408- Student Worker#2
20091338-APSC 408-Student Worker#3
20091339-APSC 408-Student Worker#4
20091342- APSC 408-Telecouselor
 Add Attachment