Service Request Ticket - # 47935

Service Request Information

CONTACT Name Mueller-Warrant, Piper   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Jul 30, 2012 03:41 PM
Department College of Liberal Arts and Sciences Phone 88859
Location Email muellerp@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Printer Edit WOU # 20071016[Edit Inv] (opens in a new window) Bldg/Room OFF
Service Tag Description HP LaserJet P2015dn #CB368A
Serial No. sjpbfg06984 Location PDR

Model 1pcb368a Hostname printer-ns202.wou.edu
Notes IP: 140.211.76.80 Ink/Toner Refill

Wired NIC 00:1B:78:1C:7A:4F

TECHS Submitted by Joshua Johnson Contact jjohnson09@wou.edu 88925
Primary Technician Contact wehnera@wou.edu 88624

Tracking

Entered by Date Memo
Adam Wehner
Email

Public
Entered by Date Memo
Adam Wehner Jul 31, 2012 03:03 PM 
Status changed from (1) Pending to (5) Completed
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Adam Wehner Jul 31, 2012 03:03 PM 
The printer was all backed up.  I got it unjammed
and printing again.
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Joshua Johnson Jul 30, 2012 03:41 PM 
****This is an email****
Hello,

The printer in NS 202 is still down-- can someone
come and look at it and tell us what needs to be
done? I am not sure what needs to be
replaced/fixed. It's been having issues since this
Spring.

The printer's WOU # is 20071016[Edit Inv].

Thanks-

Piper Mueller-Warrant
Biology Lab Preparator
Western Oregon University
345 N. Monmouth Ave.
phone (503)838-8859, fax (503)838-8072
muellerp@wou.edu
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