Service Request Ticket - # 47949

Service Request Information

CONTACT Name Townsend, Kimber   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Aug 01, 2012 09:53 AM
Department College of Education Phone 88082
Location Email townsendk@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20080486[Edit Inv] (opens in a new window) Bldg/Room OFF
Service Tag Description Dell OptiPlex 755, 3.0GHz, 6M, VT, 1333MHz FSB
Serial No. G7JNPH1 Location PDR

CPU Intel Core 2 Duo E8400(3.0GHz, 6M, VT,1333MHz FSB)


OS Unknown Software Windows Vista downgraded to WIN XP PRo SP2, MS Office Pro Plus 2007 from P0068380 installed as Office Pro 2003, transfer from W#20031285 Dreamweaver v8 and Adobe Indesign CS2 v4 from P0057538, Filemaker Pro 7 from P0052260.

Wired NIC 00:21:70:6F:E8:E4

TECHS Submitted by Joshua Johnson Contact jjohnson09@wou.edu 88925
Primary Technician Contact wehnera@wou.edu 88624

Tracking

Entered by Date Memo
Adam Wehner
Email

Public
Entered by Date Memo
Adam Wehner Aug 01, 2012 10:42 AM 
Status changed from (1) Pending to (5) Completed
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Adam Wehner Aug 01, 2012 10:42 AM 
I found an old video card for it.  It is back up
and running.
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Adam Wehner Aug 01, 2012 10:10 AM 
It is not under warranty.  It will need a new one
from the pile.
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Joshua Johnson Aug 01, 2012 09:53 AM 
Adam went and looked at a computer and stated that
it needs to have a new video card. The computer is
located in ED 202. The computer is the student
work station.

Kimber Townsend
ED 202F
88082
townsenk@wou.edu
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