Service Request Ticket - # 48007

Service Request Information

CONTACT Name Rupp, Katie   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Aug 13, 2012 11:20 AM
Department Business Services Phone 88291
Location Email ruppk@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Printer Edit WOU # 20031445[Edit Inv] (opens in a new window) Bldg/Room OFF PDR
Service Tag Description HP LaserJet 4200dtn
Serial No. susgns38103 Location PDR

Model Q2428A#ABA Hostname snap-ad-4200dtn.wou.edu
Notes Duplex; additional 500 sheet tray, maintenance repair of new fuser from P0086554 AUG2012(SR48007), HP JetDirect 615N Int. 10/100 EIO 1-Port Print Server (J6057A#ABA) from VISA2014004493 SR56285 MARCH2015 IP:140.211.116.76 Ink/Toner Refill

Wired NIC 00:01:E6:E1:2C:13

TECHS Submitted by Adam Wehner Contact wehnera@wou.edu 88624
Primary Technician Contact wehnera@wou.edu 88624

Tracking

Entered by Date Memo
Adam Wehner
Email

Public
Entered by Date Memo
Adam Wehner Aug 17, 2012 09:21 AM 
Status changed from (1) Pending to (5) Completed
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Adam Wehner Aug 17, 2012 09:21 AM 
Printer got new fuser and is back up and running.
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Adam Wehner Aug 13, 2012 11:29 AM 
Fuser has been ordered.
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