Service Request Ticket - # 48030

Service Request Information

CONTACT Name Charlton, Deb   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Aug 15, 2012 11:02 AM
Department Graduate Studies Phone 88597
Location Email charltod@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20110167[Edit Inv] (opens in a new window) Bldg/Room ITC 001
Service Tag 34YHZQ1 Description Dell Optiplex 990 SFF, Intel Core i5 2400(3.1GHz,
Serial No. 34YHZQ1 Location PDR Pile

CPU Intel Core i5-2400(3.1GHz,6M,TV-x)


OS Unknown Software MS Office Pro Plus 2010 from P0081747 installed as Office Pro Plus 2007

Wired NIC 78:2B:CB:B3:6A:A3

TECHS Submitted by Megan Thibeault Contact thibeaultm@wou.edu 88925
Primary Technician Contact goodeld@wou.edu 88122

Tracking

Entered by Date Memo
Dale Goodell
Email

Public
Entered by Date Memo
Dale Goodell Aug 27, 2012 08:59 AM 
Status changed from (1) Pending to (5) Completed
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Dale Goodell Aug 21, 2012 03:15 PM 
Task reassigned to Dale Goodell.
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Megan Thibeault Aug 15, 2012 11:02 AM 
GFA set up for Deb Charlton in AD202. The new
dell computer w# 20110167is to replace the old
computer w# 20070780[Edit Inv]. The new dell monitor w#
20110185[Edit Inv] is to replace to old monitor w# 20070776[Edit Inv].
The equipment is located on the new GFA set up
shelf in the back hallway.
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