Service Request Ticket

Service Request Information

CONTACT	Name	Templeman, Victoria	Date	Aug 17, 2012 11:28 AM
	Department	The Research Institute	Phone	88766
	Location		Email	ptemplt@wou.edu

SR INFO	Type		WOU #
	Priority		Equipment Type
	Status		Flagged
	Description	characters left

Tablet	Edit WOU #	20120226 (opens in a new window)	Bldg/Room	ITC 007
	Service Tag		Description	Apple iPad with Wi-Fi 32GB - Black #MC706LL/A
	Serial No.	DYTJ6B62DJ8R	Location	Going to PDR
	CPU	1GHz dual-core Apple A5
	OS	iOS 5	Software
	Wireless NIC	B0:65:BD:E9:D4:75
	Bluetooth NIC	B0:65:BD:E9:D4:76

TECHS	Submitted by	Lacey Davis	Contact	ldavis08@wou.edu	88925
	Primary Technician		Contact

Entered by	Date	Memo
Self Resolved			Email Public
Entered by	Date	Memo
Lori Burgeson	Jul 17, 2013 11:31 AM	Task reassigned to Self Resolved.	Add Attachment
Lori Burgeson	Jul 17, 2013 11:31 AM	Status changed from (7) Waiting for Contact to (5) Completed	Add Attachment
Lori Burgeson	Jul 17, 2013 11:31 AM	I am unable to find any information for this user. She may no longer work here.	Add Attachment
Laven Voth	Aug 29, 2012 03:47 PM	Status changed from (1) Pending to (7) Waiting for Contact	Add Attachment
Laven Voth	Aug 29, 2012 03:47 PM	Left VM again	Add Attachment
Laven Voth	Aug 27, 2012 09:53 AM	Available Wed and Thurs	Add Attachment
Laven Voth	Aug 17, 2012 02:18 PM	Attempted delivery, not in office. Left VM	Add Attachment
Lacey Davis	Aug 17, 2012 11:28 AM	A apple ipad needs to be set up and delivered to Torry Templeman in Todd 227. W# 20120226. An orange keyboard goes with it. The equipment is located on the shelf across from the restroom in ITC 009.	Add Attachment