Service Request Ticket - # 48061

Service Request Information

CONTACT Name McLean, Cathy   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Aug 20, 2012 09:52 AM
Department Creative Arts/Art Phone 88340
Location Email mcleanc@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Laptop Edit WOU # 20101420[Edit Inv] (opens in a new window) Bldg/Room OFF PDR
Service Tag Description MacBook Pro 13, 2.3GHz Dual-core Intel Core i5
Serial No. C02FW1G6DH2G Location PDR

CPU Intel Core i5(2.3GHz dual-core, 3MB L3)


OS MAC OS X 10.6 (Snow Leopard) Software Shipped with OS 10.6 but eligible for free upgrade to 10.7 (see Tricia for details of licensing), MS Office 2011 std MAC from P0081051

Wired NIC C8:2A:14:4A:AA:E4


Wireless NIC E4:CE:8F:33:5D:BE


Bluetooth NIC E4:CE:8F:33:5D:BF

TECHS Submitted by Megan Thibeault Contact thibeaultm@wou.edu 88925
Primary Technician Contact goodeld@wou.edu 88122

Tracking

Entered by Date Memo
Dale Goodell
Email

Public
Entered by Date Memo
Dale Goodell Aug 27, 2012 09:21 AM 
Status changed from (1) Pending to (5) Completed
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Dale Goodell Aug 21, 2012 03:16 PM 
Task reassigned to Dale Goodell.
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Megan Thibeault Aug 20, 2012 09:59 AM 
GFA is on the shelf in the back hallway
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Megan Thibeault Aug 20, 2012 09:53 AM 
The new GFA MacBook Pro W# 20101420[Edit Inv] is going to
replace W# 20070956[Edit Inv].
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Megan Thibeault Aug 20, 2012 09:52 AM 
****This is an email****
here today until 10:45 - here tomorrow until 10:00.

On Mon, Aug 20, 2012 at 9:40 AM, Megan Eichler
 wrote:
> Good Morning Cathy,
>
> The Art Dept. Office Laptop (W#20070956) is
ready to be replaced with
> a replacement mac laptop. When would you be
available to get the
> replacement laptop delivered?  Please let me
know if you have any
> questions.
>
> Thanks,
> Megan
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