Service Request Ticket

Service Request Information

CONTACT	Name	Mafit, Cindi	Date	Aug 20, 2012 11:01 AM
	Department	The Research Institute	Phone	88792
	Location		Email	mafitc@wou.edu

SR INFO	Type		WOU #
	Priority		Equipment Type
	Status		Flagged
	Description	characters left

Computer	Edit WOU #	20091636 (opens in a new window)	Bldg/Room	OFF
	Service Tag		Description	Dell OptiPlex 960 SFF E8400(3.0GHz, 6M, 1333 FSB)
	Serial No.	CL87KM1	Location	PDR
	CPU	Intel Core 2 Duo E8400(3.0GHz, 6M, VT,1333MHz FSB)
	OS	Windows 7 Pro	Software	MS Office Pro Plus 2007 license from P0074819, Adobe Acrobat Pro v9 WIN from P0076844, CorelDRAW Graphics Suite X6 Education Edition from VISA2012003055
	Wired NIC	B8:AC:6F:83:63:A2

TECHS	Submitted by	Tricia Flaherty	Contact	flahert@wou.edu	88925
	Primary Technician		Contact	lvoth11@wou.edu	88925

Entered by	Date	Memo
Laven Voth			Email Public
Entered by	Date	Memo
Laven Voth	Aug 27, 2012 11:13 AM	Task reassigned to Laven Voth.	Add Attachment
Laven Voth	Aug 27, 2012 11:13 AM	Task reassigned to Laven Voth.	Add Attachment
Laven Voth	Aug 27, 2012 11:13 AM	Installed	Add Attachment
Katie Halvorson	Aug 21, 2012 09:48 AM	The student worked is there all day almost everyday. Amy is the one working on the computer but if she isn't there you can try to load it she says. Contact Cindi for more information.	Add Attachment
Laven Voth	Aug 20, 2012 03:57 PM	Left VM for times	Add Attachment
Tricia Flaherty	Aug 20, 2012 11:01 AM	installer and serial info can be found at: T:\CorelDraw\CorelDraw Graphics Suite X6	Add Attachment