Service Request Ticket - # 48075

Service Request Information

CONTACT Name Groves, Thomas   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Aug 21, 2012 03:03 PM
Department University Computing Solutions Phone 88920
Location Email grovest@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20110138[Edit Inv] (opens in a new window) Bldg/Room OFF PDR
Service Tag Description Dell Optiplex 990 SFF, Intel Core i5 2400(3.1GHz,
Serial No. 34THZQ1 Location PDR

CPU Intel Core i5-2400(3.1GHz,6M,TV-x)


OS Windows 7 Pro, 64 bit Software MS Office Pro Plus 2010 from P0081747 installed as Office Pro Plus 2007, VMware Workstation v8 from P0085643

Wired NIC 78:2B:CB:B3:22:12

TECHS Submitted by Tricia Flaherty Contact flahert@wou.edu 88925
Primary Technician Contact burgesonl@wou.edu 88955

Tracking

Entered by Date Memo
Lori Burgeson
Email

Public
Entered by Date Memo
Lori Burgeson Aug 22, 2012 10:24 AM 
Task reassigned to Lori Burgeson.
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Lori Burgeson Aug 22, 2012 10:24 AM 
Status changed from (1) Pending to (5) Completed
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Lori Burgeson Aug 22, 2012 10:24 AM 
Tom received his new HD and will install it.
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Tricia Flaherty Aug 21, 2012 03:03 PM 
Tom has requested a larger hard drive for his
station and a 750GB drive was purchased, I am not
sure if additional to existing is possible or if
this will be an outright replacement of his
existing.  Drive will be on shelving between my
desk and restroom.
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