Service Request Ticket - # 48079

Service Request Information

CONTACT Name Flaherty, Tricia   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Aug 22, 2012 09:41 AM
Department University Computing Solutions Phone 88904
Location Email flahert@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Laptop Edit WOU # 20120202[Edit Inv] (opens in a new window) Bldg/Room OFF PDR
Service Tag Description Dell Latitude E6420 i7-2760QM (2.40GHz, 6M cache)
Serial No. 14NNGV1 Location PDR

CPU Intel Core i7-2760QM(2.4GHz, 6MB cache)


OS Windows 7 Pro, 64 bit Software MS Office Pro Plus 2010 from P0085446

Wired NIC D4:BE:D9:4F:E3:81


Wireless NIC 8C:70:5A:F9:89:64


Bluetooth NIC 44:6D:57:CA:F5:78

TECHS Submitted by Lacey Davis Contact ldavis08@wou.edu 88925
Primary Technician Contact flahert@wou.edu 88925

Tracking

Entered by Date Memo
Tricia Flaherty
Email

Public
Entered by Date Memo
Tricia Flaherty Jan 28, 2013 05:29 PM 
Status changed from (1) Pending to (5) Completed
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Blake von Brockdorff Sep 07, 2012 09:59 AM 
Task reassigned to Tricia Flaherty.
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Blake von Brockdorff Sep 07, 2012 09:59 AM 
Sent back to Tricia to finish delivery details
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Blake von Brockdorff Sep 06, 2012 12:56 PM 
Completed. Cart just needs to be returned
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Lacey Davis Sep 04, 2012 10:16 AM 
The last two laptops are ready to be set up. The
W#'s are 20120209[Edit Inv] and 20120211[Edit Inv]. They are located
on Blake's desk.
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Blake von Brockdorff Aug 31, 2012 03:51 PM 
Waiting for the last two laptops from Adam/Lacey
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Blake von Brockdorff Aug 24, 2012 10:19 AM 
16 of the 18 are done. Waiting for Bluetooth parts
for the final 2 before the cart can be completed.
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Blake von Brockdorff Aug 22, 2012 10:04 AM 
Task reassigned to Blake von Brockdorff.
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Lacey Davis Aug 22, 2012 09:41 AM 
The 18 replacement lap tops for the NPE 115 lap
top cart need to be set up and delivered. Two
computers will be missing from the stack because
they need the blue tooth on them fixed. The W#'s
for these lap tops are 20120202-20120219[Edit Inv]. The lap
tops are located on the desk in the inventory
area. The power cords are in a box next to the
stack of lap tops.
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