Service Request Ticket - # 48087

Service Request Information

CONTACT Name Barry, Angie   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Aug 23, 2012 10:00 AM
Department Campus Public Safety Phone 88481
Location Email barrya@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Printer Edit WOU # 20070075[Edit Inv] (opens in a new window) Bldg/Room OFF PDR
Service Tag Description HP LaserJet 4350DTN Printer #Q5409A
Serial No. CNRXJ99800 Location PDR

Model Q5409A Hostname zippy.wou.edu
Notes duplexing three trays PRINTER MAINT: HP LJ 4350DTN Maint Kit #Q5421A0-OEM-B P0097152 SR56500 IP:140.211.118.36; PRINT MAINT: HP 4350 Fuser Maintenance Kit #Q5421A, VISA2016005811, OCT2016, SR61735 Ink/Toner Refill

Wired NIC 00:1A:4B:14:A6:DE

TECHS Submitted by Nicole Crane Contact ncrane10@wou.edu 88010
Primary Technician Contact

Tracking

Entered by Date Memo
Self Resolved
Email

Public
Entered by Date Memo
Katie Halvorson Aug 24, 2012 11:04 AM 
Task reassigned to Self Resolved.
 Add Attachment
Katie Halvorson Aug 24, 2012 11:04 AM 
Status changed from (1) Pending to (5) Completed
 Add Attachment
Katie Halvorson Aug 24, 2012 11:04 AM 
****This is an email****
Hmm it seems to have fixed itself. So far this
morning it is working. We will keep our fingers
crossed J

 

Happy Friday!!!
 Add Attachment
Nicole Crane Aug 23, 2012 10:00 AM 
****This is an email****
Our printer zippy has an error code and will not 
print. The error code is 494C02. Zippy¿s WOU 
number is 20070075[Edit Inv]
 Add Attachment