Service Request Ticket - # 48095

Service Request Information

CONTACT Name Torres-Mora, Mario   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Aug 27, 2012 11:28 AM
Department Financial Aid Phone 88686
Location Email torresmm@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20091293[Edit Inv] (opens in a new window) Bldg/Room OFF
Service Tag Description Dell OptiPlex 960 SFF E8400(3.0GHz, 6M, 1333 FSB)
Serial No. 53F1KM1 Location PDR

CPU Intel Core 2 Duo E8400(3.0GHz, 6M, VT,1333MHz FSB)


OS Windows XP Pro Software MS Office Pro Plus 2007 license from P0074819, Adobe Acrobat Pro 10 for WIN from P0081504, FileMaker Pro 11 from P0082550

Wired NIC B8:AC:6F:83:F9:A8

TECHS Submitted by Megan Thibeault Contact thibeaultm@wou.edu 88925
Primary Technician Contact goodeld@wou.edu 88122

Tracking

Entered by Date Memo
Dale Goodell
Email

Public
Entered by Date Memo
Dale Goodell Mar 14, 2013 09:46 AM 
Status changed from (4) On Hold to (5) Completed
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Dale Goodell Mar 14, 2013 09:46 AM 
Closing this task.  Mario is now in the Financial
Aid office.  I'll create a new task for this WOU #
for the appropriate DEP staff.
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Dale Goodell Dec 19, 2012 03:23 PM 
Status changed from (1) Pending to (4) On Hold
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Dale Goodell Dec 19, 2012 09:35 AM 
This machine is actually located at DEP in Terry
House.  They have requested that we wait until
March or April to upgrade this machine to Windows 7.
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Megan Thibeault Aug 27, 2012 11:28 AM 
****This is an email****
Megan,

Sorry for the extremely late delay in getting back
to you. If it is still available I would like the
upgrade to Windows 7. Please let me know if you're
still working those upgrades.

Thank you,

Mario

On Tue, Jul 24, 2012 at 3:21 PM, Megan Eichler
 wrote:

    Hi Mario,

    We are working on computer stations that are
eligible for an upgrade to Windows 7 for the
operating system and we wanted to check with you
and see if you were interested in having your
station (W#20091293) upgraded to Windows 7 (no
cost to your department).

    If so, if you could you just let me know,
we'll work on making this happen for you. 

    Thanks,

    Megan Eichler
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