Service Request Ticket - # 48120

Service Request Information

CONTACT Name Oberst, Sharon   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Aug 28, 2012 04:35 PM
Department Creative Arts/Theater-Dance Phone 88243
Location Email obersts@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email

SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description

Printer Edit WOU # 20120304[Edit Inv] (opens in a new window) Bldg/Room OFF PDR
Service Tag Description Xerox WorkCentre 3220/DN AIO Printer
Serial No. UAK526182 Location PDR

Model 3220/DN Hostname odile.wou.edu
Notes Functions include Copier, Fax, Printer, Scanner, PC Faxing Max Speed (B&W) 30ppm / Media Capacity is 300 sheet(s) (standard) 550 sheet(s) (max) IP:140.211.112.6 Ink/Toner Refill

Wired NIC 9C:93:4E:08:7C:A8


TECHS Submitted by Lacey Davis Contact ldavis08@wou.edu 88925
Primary Technician Contact agandara09@wou.edu 88925

Tracking

Entered by Date Memo
Andrew Gandara
Email

Public

Entered by Date Memo
Andrew Gandara Sep 27, 2012 12:16 PM
Status changed from (1) Pending to (5) Completed
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Andrew Gandara Sep 27, 2012 12:16 PM
Set up printer to print and copy. Faxing would require a separate 
phone jack. And scanning wouldn't work on her mac.

Took old printer and put it in the PDR stack
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Nicole Crane Sep 25, 2012 08:43 AM
She called back: After 11:30 she should be 
available. Just call before 
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Andrew Gandara Sep 24, 2012 12:55 PM
Task reassigned to Andrew Gandara.
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Andrew Gandara Sep 24, 2012 12:55 PM
Left VM for hours of availability. 
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Katie Halvorson Sep 19, 2012 11:55 AM
She is available today till little before 4
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Katie Halvorson Sep 18, 2012 12:59 PM
She is in the office till 230 for a meeting and
then back but unsure what time.
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Laven Voth Sep 17, 2012 10:19 AM
Left VM
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Nicole Crane Sep 17, 2012 09:30 AM
Priority changed from (4) Moderate Priority to (2) High Priority.
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Nicole Crane Sep 17, 2012 09:30 AM
She is here all this week. Just call her before 
you want to come. She is here here today and 
would like you to come if possible. 
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Andrew Gandara Sep 12, 2012 11:24 AM
Priority changed from (3) Priority to (4) Moderate Priority.
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Andrew Gandara Sep 12, 2012 11:24 AM
Priority changed from (3) Priority to (4) Moderate Priority.
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Andrew Gandara Sep 12, 2012 11:24 AM
Called Lenore. They're closed till the Sept 17th.
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Andrew Gandara Sep 11, 2012 01:33 PM
Task reassigned to Andrew Gandara.
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Andrew Gandara Sep 11, 2012 01:31 PM
Left VM for Sharon. Her VM said she was out till
mid-September
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Lacey Davis Aug 28, 2012 04:35 PM
A Xerox Work Centre 3220 Printer needs to be set
up (local USB) and delivered. The W# is 20120304[Edit Inv].
The printer is located on the counter in ITC 008.
 Lenore Elissen is a secondary contact for this
task. Her Ext: is 88461 and her email is
eliassl@wou.edu
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