Service Request Ticket - # 48133

Service Request Information

CONTACT Name Flaherty, Tricia   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Aug 30, 2012 12:06 PM
Department University Computing Solutions Phone 88904
Location Email flahert@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Thin Client Edit WOU # 20120234[Edit Inv] (opens in a new window) Bldg/Room OFF PDR
Service Tag Description Wyse P20 Thin Client (64F/1GR XDR US) #909101-01L
Serial No. 200SL704734 Location PDR

CPU Unknown


OS Unknown Software

Wired NIC 00:80:64:A0:FA:BD

TECHS Submitted by Lacey Davis Contact ldavis08@wou.edu 88925
Primary Technician Contact brubakers@wou.edu 88323

Tracking

Entered by Date Memo
Samantha Brubaker
Email

Public
Entered by Date Memo
Samantha Brubaker Jun 06, 2013 04:12 PM 
Status changed from (1) Pending to (5) Completed
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Lacey Davis Aug 30, 2012 12:15 PM 
The mice and power cords are located in the
inventory area.
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Lacey Davis Aug 30, 2012 12:06 PM 
8 WYSE thin clients need to be set up and
delivered to the Res. Lab. The W#'s are
20120234-20120241[Edit Inv]. The thin clients are located on
the shelf across from the restroom.
Note: get 22 inch monitors from the spare student
tech pile [old ITC 311]. It is also important that
the mice and keyboards are replaced with the new
WYSE mice and keyboards which are located under
the shelf across from the restroom (they are
sitting on the floor).
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