Service Request Ticket - # 48144

Service Request Information

CONTACT Name Attendant, Main Computer Lab   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Aug 31, 2012 09:52 AM
Department University Computing Solutions Phone 88069
Location Email computerlabs@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20090124[Edit Inv] (opens in a new window) Bldg/Room OFF
Service Tag Description Dell OptiPlex 960 SFF,Core2Duo, 3.0GHz,6M, 1333FSB
Serial No. HFM1CK1 Location PDR

CPU Intel Core 2 Duo E8400(3.0GHz, 6M, VT,1333MHz FSB)


OS Unknown Software WIndows Vista Business 32bit downgraded to WIN XP Pro SP3, MS Office Pro Plus 2007 from P0071641

Wired NIC 00:24:E8:30:6B:D6

TECHS Submitted by Emily Kavanagh Contact ekavanagh08@wou.edu 88925
Primary Technician Contact burgesonl@wou.edu 88955

Tracking

Entered by Date Memo
Lori Burgeson
Email

Public
Entered by Date Memo
Lori Burgeson Sep 07, 2012 11:12 AM 
Task reassigned to Lori Burgeson.
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Lori Burgeson Sep 07, 2012 11:12 AM 
Status changed from (1) Pending to (5) Completed
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Lori Burgeson Sep 07, 2012 11:12 AM 
unbound and rebound computer.  getting scripting
error now and let Dave Mac know.
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Emily Kavanagh Aug 31, 2012 09:52 AM 
Computer won't let people log in. When people try
to log into computer 20090124[Edit Inv] it looks like it's
starting to load then says there isn't any servers
that th computer can connect to.
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