Service Request Ticket - # 48145

Service Request Information

CONTACT Name Hughes, Henry   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Aug 31, 2012 10:57 AM
Department Humanities Division Phone 89494
Location Email hughesh@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20060231[Edit Inv] (opens in a new window) Bldg/Room OFF
Service Tag Description OptiPlex GX620 3.40GHz 2x2M, 800FSB
Serial No. 54L9VB1 Location PDR

CPU Pentium D, 3.40GHz,800MHz


OS Unknown Software MS Office Pro 2003 from P0059051

Wired NIC 00:13:72:A8:B4:F2

TECHS Submitted by Megan Thibeault Contact thibeaultm@wou.edu 88925
Primary Technician Contact goodeld@wou.edu 88122

Tracking

Entered by Date Memo
Dale Goodell
Email

Public
Entered by Date Memo
Dale Goodell Sep 04, 2012 04:16 PM 
Status changed from (1) Pending to (5) Completed
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Megan Thibeault Aug 31, 2012 11:03 AM 
new GFA is on Dale's desk
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Megan Thibeault Aug 31, 2012 10:58 AM 
This needs to take place asap Tuesday 9/4
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Megan Thibeault Aug 31, 2012 10:57 AM 
NEW GFA SETUP: 

old computer: W# 20060231[Edit Inv]
new computer: W# 20110838[Edit Inv]
old monitor:  W# 20060277[Edit Inv]
new monitor:  W# 20110956[Edit Inv]
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