Service Request Ticket - # 48186

Service Request Information

CONTACT Name Tolley, LaRon   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Sep 06, 2012 04:49 PM
Department Admissions Office Phone 88697
Location Email tolleyl@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Laptop Edit WOU # 20120333[Edit Inv] (opens in a new window) Bldg/Room OFF PDR
Service Tag Description Apple MacBook Pro 13-inch #MD101LL/A
Serial No. C17J947NDTY3 Location PDR

CPU intel Core i5(2.5GHz Dual-core


OS MAC OS X 10.8 (Mountain Lion) Software MS Office 2011 Std for MAC from P0086784

Wired NIC A8:20:66:16:6B:DB


Wireless NIC 20:C9:D0:C3:B1:09


Bluetooth NIC 20:C9:D0:C3:B1:0A

TECHS Submitted by Lacey Davis Contact ldavis08@wou.edu 88925
Primary Technician Contact goodeld@wou.edu 88122

Tracking

Entered by Date Memo
Dale Goodell
Email

Public
Entered by Date Memo
Dale Goodell Dec 21, 2012 03:50 PM 
Status changed from (1) Pending to (5) Completed
 Add Attachment
Tricia Flaherty Sep 24, 2012 11:54 AM 
I moved to shelf between my desk and restroom
 Add Attachment
Dale Goodell Sep 21, 2012 02:01 PM 
Priority changed from (3) Priority to (2) High Priority.
 Add Attachment
Dale Goodell Sep 21, 2012 02:01 PM 
Task reassigned to Dale Goodell.
 Add Attachment
Lacey Davis Sep 06, 2012 04:49 PM 
An Apple MacBook Pro needs to be set up and
delivered to LaRon Tolley in MA 217. W# 20120333[Edit Inv].
The laptop is located on the desk in the inventory
area.
 Add Attachment