Service Request Ticket - # 48198

Service Request Information

CONTACT Name Silva, Jaime   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Sep 10, 2012 09:31 AM
Department Student Health & Counseling Center Phone 88396
Location Email silvaj@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20080918[Edit Inv] (opens in a new window) Bldg/Room OFF
Service Tag Description Dell OptiPlex 760 SFF, 3.0GHz, 6M, 1333MHzFSB
Serial No. 2XPRPJ1 Location PDR

CPU Intel Core 2 Duo E8400(3.0GHz, 6M, VT,1333MHz FSB)


OS Unknown Software Microsoft Office 2007 Pro Plus license from P0070150

Wired NIC 00:24:E8:01:DA:B0

TECHS Submitted by UCSHelpdesk Associate Contact ucshelpdesk@wou.edu 88925
Primary Technician Contact bvonbrockdorff@wou.edu 88925

Tracking

Entered by Date Memo
Blake von Brockdorff
Email

Public
Entered by Date Memo
Blake von Brockdorff Sep 10, 2012 02:35 PM 
Status changed from (1) Pending to (5) Completed
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Blake von Brockdorff Sep 10, 2012 02:35 PM 
Needed reg fix to use RDP with Medicat, fixed
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Blake von Brockdorff Sep 10, 2012 11:51 AM 
Task reassigned to Blake von Brockdorff.
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UCSHelpdesk Associate Sep 10, 2012 09:31 AM 
He needs admin rights to his computer.
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