Service Request Ticket

Service Request Information

CONTACT	Name	Guy, Trisha	Date	Sep 11, 2012 02:03 PM
	Department	Student Health & Counseling Center	Phone	88844
	Location		Email	guyt@wou.edu

SR INFO	Type		WOU #
	Priority		Equipment Type
	Status		Flagged
	Description	characters left

Printer	Edit WOU #	20120305 (opens in a new window)	Bldg/Room	OFF PDR
	Service Tag		Description	Xerox ColorQube 8570/DT Color Printer
	Serial No.	XFN137012	Location	PDR
	Model	8570/DT	Hostname	hum3.wou.edu
	Notes	Color Printer, 40 ppm, 2400 Finepoint Image Quality, 512 MB Memory, Ethernet, USB, 2X525 Letter/Legal Input Tray, Two-Sided Printing, IP: 140.211.76.56	Ink/Toner Refill
	Wired NIC	00:00:AA:D7:76:2E

TECHS	Submitted by	Lacey Davis	Contact	ldavis08@wou.edu	88925
	Primary Technician		Contact	thibeaultm@wou.edu	88925

Entered by	Date	Memo
Megan Thibeault			Email Public
Entered by	Date	Memo
Megan Thibeault	Oct 16, 2012 03:49 PM	Status changed from (1) Pending to (5) Completed	Add Attachment
Adam Wehner	Oct 11, 2012 12:07 PM	Task reassigned to Megan Eichler.	Add Attachment
Adam Wehner	Oct 11, 2012 12:07 PM	Printer is set up. Jack 022E was activated for the printer and we had to run new wire for it. Bill to 904 I don't know the first letters in the index code I will get them.	Add Attachment
Tricia Flaherty	Oct 02, 2012 01:53 PM	Please update Trisha with a status ASAP	Add Attachment
Tricia Flaherty	Oct 02, 2012 01:52 PM	**This is an email** Hi Tricia, Can I get an update on purchase request 6318? Thanks. -- Trisha Guy Administrative Assistant Student Health & Counseling Services Western Oregon University Office: (503) 838-8844 Fax: (503) 838-8801	Add Attachment
Lacey Davis	Sep 11, 2012 02:03 PM	A Xerox color Qube 8570 printer needs to be set up and delivered to Trisha Guy in SHC 136. The W# is 20120305. It is a network printer. The printer is located on the counter in ITC 008.	Add Attachment