Service Request Ticket - # 48228

Service Request Information

CONTACT Name Yahnke, Eric   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Sep 12, 2012 11:13 AM
Department Human Resources Phone 88459
Location Email yahnkee@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20110163[Edit Inv] (opens in a new window) Bldg/Room OFF PDR
Service Tag Description Dell Optiplex 990 SFF, Intel Core i5 2400(3.1GHz,
Serial No. 34QGZQ1 Location PDR

CPU Intel Core i5-2400(3.1GHz,6M,TV-x)


OS Unknown Software Win 7 Pro, bundled with Roxio Creator and CyberLink PowerDVD, MS Office Pro Plus 2010 from P0081747 installed as Office Pro Plus 2007

Wired NIC 78:2B:CB:B3:9F:62

TECHS Submitted by Lacey Davis Contact ldavis08@wou.edu 88925
Primary Technician Contact bvonbrockdorff@wou.edu 88925

Tracking

Entered by Date Memo
Blake von Brockdorff
Email

Public
Entered by Date Memo
Blake von Brockdorff Sep 12, 2012 12:36 PM 
Status changed from (1) Pending to (5) Completed
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Blake von Brockdorff Sep 12, 2012 12:36 PM 
Memory installed, also installed Adobe Pro 9
(confirmed he has a license). Completed
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Andrew Gandara Sep 12, 2012 11:28 AM 
Task reassigned to Blake von Brockdorff.
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Lacey Davis Sep 12, 2012 11:13 AM 
Memory needs to be installed on Eric Yahnke's
computer in AD 302. The W# for the computer is W#
20110163[Edit Inv]. The Memory is located on the shelf
across from the restroom in ITC 009.
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