Service Request Ticket

Service Request Information

CONTACT	Name	EXC, ASWOU	Date	Sep 13, 2012 11:36 AM
	Department	ASWOU	Phone	88555
	Location		Email	aswoupresident@mail.wou.edu

SR INFO	Type		WOU #
	Priority		Equipment Type
	Status		Flagged
	Description	characters left

Computer	Edit WOU #	20071110 (opens in a new window)	Bldg/Room	OFF PDR
	Service Tag		Description	Apple iMac 20in 2.66GHz Intel Core 2 Duo#MB324LL/A
	Serial No.	SW88176MQZE3	Location	PDR
	CPU	Intel Core 2 Duo E6750(2.66GHz,4M,VT,1333MHz FSB)
	OS	Unknown	Software	MS Office 2008 for MAC from P0066186 installed as MS Office 2004 for MAC
	Wired NIC	00:1F:F3:4F:B4:E4
	Wireless NIC	00:1E:C2:C5:C7:A2
	Bluetooth NIC	00:1E:C2:99:40:44

TECHS	Submitted by	Megan Thibeault	Contact	thibeaultm@wou.edu	88925
	Primary Technician		Contact	bvonbrockdorff@wou.edu	88925

Entered by	Date	Memo
Blake von Brockdorff			Email Public
Entered by	Date	Memo
Blake von Brockdorff	Sep 14, 2012 08:33 AM	Status changed from (1) Pending to (5) Completed	Add Attachment
Blake von Brockdorff	Sep 14, 2012 08:33 AM	Completed	Add Attachment
Blake von Brockdorff	Sep 13, 2012 11:56 AM	Task reassigned to Blake von Brockdorff.	Add Attachment
Megan Thibeault	Sep 13, 2012 11:36 AM	Admin rights are needed on Krystonia's station w# 20071110.	Add Attachment