Service Request Ticket - # 48243

Service Request Information

CONTACT Name Ross, Mike   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Sep 14, 2012 09:15 AM
Department University Computing Solutions Phone 88046
Location Email rossm@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20060259[Edit Inv] (opens in a new window) Bldg/Room OFF
Service Tag Description OptiPlex GX620 3.40GHz 2x2M, 800FSB
Serial No. G3L9VB1 Location PDR

CPU Pentium D, 3.40GHz,800MHz


OS Unknown Software MS Office Pro 2003 from P0059051

Wired NIC 00:13:72:A8:B4:50

TECHS Submitted by Megan Thibeault Contact thibeaultm@wou.edu 88925
Primary Technician Contact goodeld@wou.edu 88122

Tracking

Entered by Date Memo
Dale Goodell
Email

Public
Entered by Date Memo
Dale Goodell Dec 04, 2012 04:14 PM 
Status changed from (1) Pending to (5) Completed
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Dale Goodell Sep 21, 2012 01:58 PM 
Priority changed from (3) Priority to (2) High Priority.
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Dale Goodell Sep 21, 2012 01:58 PM 
Task reassigned to Dale Goodell.
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Megan Thibeault Sep 14, 2012 09:16 AM 
New GFA is across from the sink by Tricia's desk
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Megan Thibeault Sep 14, 2012 09:15 AM 
New computer: 20110845[Edit Inv]
Old computer: 20060259[Edit Inv]
New monitor:  20110963[Edit Inv]
Old monitor:  20071285[Edit Inv]
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