Service Request Ticket - # 48258

Service Request Information

CONTACT Name Campbell, Darla   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Sep 17, 2012 09:22 AM
Department College of Education Phone 88788
Location Email campbelld@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email

SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description

Printer Edit WOU # 20111145[Edit Inv] (opens in a new window) Bldg/Room RWEC 252
Service Tag Description Xerox P3250/DN Monochrome Laser Printer
Serial No. MXX954705 Location Adjunct Station #4

Model P3250/DN Hostname fitness.wou.edu
Notes duplex, 30ppm, USB 2.0 with cable and networkable, 1200 dpi image, 250 sheet paper capacity will be setup as LOCAL printer. This printer has been networked as multiple people need to use it. IP: 140.211.112.17 Ink/Toner Refill

Wired NIC 9C:93:4E:05:AB:8E


TECHS Submitted by Lacey Davis Contact ldavis08@wou.edu 88925
Primary Technician Contact burgesonl@wou.edu 88955

Tracking

Entered by Date Memo
Lori Burgeson
Email

Public

Entered by Date Memo
Lori Burgeson Nov 19, 2012 11:01 AM
Status changed from (1) Pending to (5) Completed
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Lori Burgeson Nov 19, 2012 11:01 AM
Printer has been installed on Sarah's station and
a test page was printed.  Showed her how her
office mate would need to connect to the printer.
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Lori Burgeson Nov 19, 2012 06:39 AM
Printer is on Krusty.  Name:  OPE-Fitness
32-bit & 64-bit drivers are both installed on Krusty.
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Lori Burgeson Nov 16, 2012 06:31 AM
****This is an email****
OK, thanks Lori!
The printer is connected to the active port and
the printer is turned on.  I do believe it is the
Xerox P3250 laser model.
See you monday
Sarah
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Lori Burgeson Nov 15, 2012 12:31 PM
****This is an email****
Hi Sarah,

Can you please verify that the printer is
connected to the newly activated port in the wall
and that the printer is turned on?  Also, can you
please verify that the printer is a Xerox P3250/DN
Monochrome (Black and White) Laser Printer?
I will be on a task Monday morning, but will my
best to get to your office between the hours of
10-12 Monday.

Thank you,
Lori
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Lori Burgeson Nov 15, 2012 12:31 PM
****This is an email****
Hi Lori,
I think it has.
I called about it and I believe someone came over
to set it up....
Do you want to come to the office next week on
monday between 10-12?  I can be here to open the
office for you....
Sarah
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Lori Burgeson Nov 15, 2012 08:29 AM
****This is an email****
Hi Sarah,

I was wanting to touch base with you and find out
if a network port has been activated for you yet.
 Once that has been done, I can start working on
the print servers to get that printer networked
for you.  We also will need to come down to
configure the printer for the network, too.

Thank you,
Lori
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Lori Burgeson Nov 05, 2012 01:50 PM
Work order was put in with Megan this morning to
have the network activated.
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Lori Burgeson Nov 02, 2012 07:11 AM
****This is an email****
OK, thanks Lori.
I will do this friday
SWeber
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Lori Burgeson Nov 01, 2012 09:29 AM
IP Addy:  140.211.112.17
Subnet Mask:  255.255.254.0
Gateway:  140.211.112.1

fitness.wou.edu

This printer has not yet been added to Krusty.
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Lori Burgeson Nov 01, 2012 07:20 AM
Sent Sarah Underriner-Webber and Loren Wisniewski
and email as they share OPE 204

****This is an email****
Hi Sarah and Loren,

I am working on networking your printer, but
before I start the process, we at UCS need to make
sure you have an active network port.  Please
contact Megan Eichler (88925) at UCS and she will
give you the information you need to set up an
active network jack.  Once the jack is active, I
can start the process of putting your printer on
the network.

Thank you,
Lori
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Lori Burgeson Nov 01, 2012 07:04 AM
Task reassigned to Lori Burgeson.
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Adam Wehner Oct 23, 2012 03:27 PM
Task reassigned to UCS Tech.
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Andrew Gandara Oct 02, 2012 03:09 PM
Delivered. Still needs to be networked
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Lacey Davis Sep 17, 2012 09:22 AM
A Xerox P3250/ DN Monochrome Laser Printer needs a
network set up and to be delivered to OPE 204,
Josh Rainey's office. They would like the printer
to be networked to both the computers that are
located in this office. The W# for the printer is
W# 20111145[Edit Inv]. The printer is located in the hallway
on the bottom of the new GFA set up shelf.
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