Service Request Ticket - # 48268

Service Request Information

CONTACT Name Flaherty, Tricia   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Sep 17, 2012 01:12 PM
Department University Computing Solutions Phone 88904
Location Email flahert@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Laptop Edit WOU # 20080418[Edit Inv] (opens in a new window) Bldg/Room OFF PDR
Service Tag Description Dell Latitude D630, 2.50GHz, 6M L2 Cache, 800MHz
Serial No. 8Z96JH1 Location PDR

CPU Intel Core 2 Duo T9300(2.5GHz/800Mhz/6ML2cache)


OS Unknown Software Windows Vista business downgrade to WIN XP Pro, MS Office Pro Plus 2007 from P0067910 installed as Offcie Pro 2003

Wired NIC 00:21:70:B1:E5:9C


Wireless NIC 00:21:5C:7D:6F:75

TECHS Submitted by Lacey Davis Contact ldavis08@wou.edu 88925
Primary Technician Contact bvonbrockdorff@wou.edu 88925

Tracking

Entered by Date Memo
Blake von Brockdorff
Email

Public
Entered by Date Memo
Blake von Brockdorff Sep 18, 2012 12:37 PM 
Status changed from (1) Pending to (5) Completed
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Blake von Brockdorff Sep 18, 2012 12:37 PM 
Completed. Unit is being used as a loaner now and
will be returned after it is returned from Bau Hwa
Hsieh
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Lacey Davis Sep 17, 2012 01:12 PM 
 One of the  missing old laptops from the NPE 115
lap top cart has been brought back to us. It just
needs to be checked to make sure it has a basic
image and  then it can be returned to Tricia or
Lacey. The W# is 20080418[Edit Inv].  It is located in the
inventory area on the shelf.
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