Service Request Ticket - # 48286

Service Request Information

CONTACT Name Toray, Tamina   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Sep 18, 2012 11:28 AM
Department Behavioral Sciences Division Phone 88712
Location Email torayt@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20101416[Edit Inv] (opens in a new window) Bldg/Room WUC 106
Service Tag Description iMac, 21.5-inch, Intel Core i5, 2.5GHz, Quad core
Serial No. C02FMGMVDHJF Location Stonewall Center

CPU Intel Core i5(2.5GHz Quad-Core)


OS MAC OS X 10.6 (Snow Leopard) Software Microsoft Office for Mac 2011 license from P0081051

Wired NIC C8:2A:14:2B:88:86


Wireless NIC E4:CE:8F:56:62:1B


Bluetooth NIC 04:0C:CE:24:04:1F

TECHS Submitted by Katie Halvorson Contact khalvorson08@wou.edu 88925
Primary Technician Contact bvonbrockdorff@wou.edu 88925

Tracking

Entered by Date Memo
Blake von Brockdorff
Email

Public
Entered by Date Memo
Blake von Brockdorff Sep 21, 2012 08:20 AM 
Status changed from (1) Pending to (5) Completed
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Blake von Brockdorff Sep 21, 2012 08:20 AM 
Task reassigned to Blake von Brockdorff.
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Blake von Brockdorff Sep 21, 2012 08:20 AM 
***This is an email***
Good Morning!

Thank you for contacting the UCS helpdesk
concerning the install of Microsoft Access on your
Mac. The Office 2011 Suite doesn't include Access
and would, therefore, need to be purchased
separately. To accomplish this, go to
www.wou.edu/purchaserequest to submit a purchase
request for Microsoft Access. They will then find
you a price for the program and provide means of
purchase. Once this is accomplished, a UCS Service
Request will be opened automatically for a
technician to come and install the software for you.

I hope this answers your question and points you
in the right direction. If you have any other
questions or concerns, please feel free to contact
UCS at extension 88925 or ucshelpdesk@wou.edu.

Thank you,
Blake
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Katie Halvorson Sep 18, 2012 11:28 AM 
She would like to have the new software put on her
computer.  She will be in her office off and on
but Linda can let anyone in to her office.

Access is the software

torayt
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