Service Request Ticket - # 48290

Service Request Information

CONTACT Name Olson, David   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Sep 18, 2012 01:16 PM
Department Emeritus and Retired Faculty and Staff Phone 88029
Location Email olsond@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Laptop Edit WOU # 20110716[Edit Inv] (opens in a new window) Bldg/Room ITC 306D
Service Tag 5R2GDS1 Description Dell Latitude E6520, Intel Core i5-2520M, 2.50GHz
Serial No. 5R2GDS1 Location David Olsen

CPU Intel Core i5-2520M(2.50GHz,3MB cache)


OS Unknown Software MS Office Pro Plus 2010 from P0085122

Wired NIC D4:BE:D9:2E:EB:F7


Wireless NIC 8C:70:5A:3F:B5:64


Bluetooth NIC 9C:B7:0D:EC:BA:78

TECHS Submitted by Tricia Flaherty Contact flahert@wou.edu 88925
Primary Technician Contact wehnera@wou.edu 88624

Tracking

Entered by Date Memo
Adam Wehner
Email

Public
Entered by Date Memo
Adam Wehner Sep 21, 2012 01:56 PM 
Status changed from (1) Pending to (5) Completed
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Adam Wehner Sep 21, 2012 01:56 PM 
Laptop got a new hard drive and was delivered back
to him today.
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Tricia Flaherty Sep 18, 2012 01:16 PM 
He dropped it off and wants you to get it replaced
RIGHT AWAY I left it at your desk
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