Service Request Ticket - # 48313

Service Request Information

CONTACT Name Hutchinson, Kelsey   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Sep 19, 2012 03:32 PM
Department Admissions Office Phone 88211
Location Email hutchink@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20090567[Edit Inv] (opens in a new window) Bldg/Room OFF
Service Tag Description Dell OptiPlex 960 SFF E8400(3.0GHz, 6M, 1333 FSB)
Serial No. ?D71TQFK1 Location PDR

CPU Intel Core 2 Duo E8400(3.0GHz, 6M, VT,1333MHz FSB)


OS Windows XP Pro Software WIN 7 Pro downgraded to WIN XP Pro,Roxio Creator Dell Edition 10.3 and Cyberlink Power DVD 8.3 bundled with PC, MS Office Pro Plus 2007 license from P0072871

Wired NIC 00:26:B9:74:6C:36

TECHS Submitted by Katie Halvorson Contact khalvorson08@wou.edu 88925
Primary Technician Contact lvoth11@wou.edu 88925

Tracking

Entered by Date Memo
Laven Voth
Email

Public
Entered by Date Memo
Andrew Gandara Sep 20, 2012 03:16 PM 
Task reassigned to Laven Voth.
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Andrew Gandara Sep 20, 2012 03:16 PM 
Status changed from (1) Pending to (5) Completed
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Andrew Gandara Sep 20, 2012 03:16 PM 
Laven and I moved it to the other side of her desk.
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Nicole Crane Sep 20, 2012 09:26 AM 
She called to check on the task to see if we 
could get it done before next week.
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Katie Halvorson Sep 19, 2012 03:32 PM 
She needs her computer moved to another side. 
There are a lot of wires involved and she needs
some assistance.
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