Service Request Ticket

Service Request Information

CONTACT	Name	Price, Sharon	Date	Sep 20, 2012 12:06 PM
	Department	Student Enrichment Program	Phone	89355
	Location		Email	pricesl@wou.edu

SR INFO	Type		WOU #
	Priority		Equipment Type
	Status		Flagged
	Description	characters left

Printer	Edit WOU #	20080170 (opens in a new window)	Bldg/Room	OFF
	Service Tag		Description	HP Laserjet P4515X Printer #CB516A#ABA
	Serial No.	CNDY108963	Location	PDR
	Model	CB516A	Hostname	lab-mnb110.wou.edu
	Notes	duplexing, 2nd 500 sheet tray IP: 140.211.78.36	Ink/Toner Refill	HP 64A or HP 64X
	Wired NIC	00:1E:0B:17:D2:5F

TECHS	Submitted by	Nicole Crane	Contact	ncrane10@wou.edu	88010
	Primary Technician		Contact	computerlabsrequest@wou.edu	88646

Entered by	Date	Memo
Lab Attendant			Email Public
Entered by	Date	Memo
Octavio Cervantes	Oct 10, 2012 11:28 AM	Status changed from (1) Pending to (5) Completed	Add Attachment
Octavio Cervantes	Oct 10, 2012 11:28 AM	Delivered 64A to MNB 110 and brought back empty cartridge.	Add Attachment
Adam Wehner	Oct 10, 2012 10:39 AM	Task reassigned to Lab Attendant.	Add Attachment
Adam Wehner	Oct 10, 2012 10:39 AM	Please put a new toner cartridge in this printer.	Add Attachment
Blake von Brockdorff	Sep 21, 2012 08:21 AM	Task reassigned to Adam Wehner.	Add Attachment
Nicole Crane	Sep 20, 2012 12:06 PM	**This is an email** The printer in MNB 110 is creating terrible copies. There are grey streaks all down it. I believe we had the same problem last year. Could we please please have someone take a look at it before classes if possible. The copies the printer is putting out are not useable at this time. It is the black & white HP Laserjet P4515x Printer - WOU # 20080170	Add Attachment