Service Request Ticket

Service Request Information

CONTACT	Name	Horner, Neilann	Date	Sep 21, 2012 09:57 AM
	Department	Health & Exercise Science	Phone
	Location		Email	hornern@wou.edu

SR INFO	Type		WOU #
	Priority		Equipment Type
	Status		Flagged
	Description	characters left

Computer	Edit WOU #	20110846 (opens in a new window)	Bldg/Room	OFF PDR
	Service Tag	2GG65V1	Description	OptiPlex 990 SFF, Intel Core i5 2500(3.3GHz, 6M)
	Serial No.	2GG65V1	Location	PDR 2023 Giveaway
	CPU	Intel Core i5-2500(3.3GHz,6M,TV-x)
	OS	Windows 7 Pro, 64 bit	Software	MS Office Pro Plus 2010 from P0085446; TRANSFERRING TO NEW USER AND UPGRADING --DO NOT RE INSTALL-secondary station install of: STATA/SE12 single user license from VISA2012003072
	Wired NIC	18:03:73:23:50:64

TECHS	Submitted by	Lacey Davis	Contact	ldavis08@wou.edu	88925
	Primary Technician		Contact	goodeld@wou.edu	88122

Entered by	Date	Memo
Dale Goodell			Email Public
Entered by	Date	Memo
Dale Goodell	Oct 09, 2012 10:30 AM	Status changed from (1) Pending to (5) Completed	Add Attachment
Dale Goodell	Sep 21, 2012 01:59 PM	Priority changed from (2) High Priority to (1) Highest Priority.	Add Attachment
Dale Goodell	Sep 21, 2012 01:59 PM	Task reassigned to Dale Goodell.	Add Attachment
Lacey Davis	Sep 21, 2012 11:40 AM	Priority changed from (3) Priority to (2) High Priority.	Add Attachment
Lacey Davis	Sep 21, 2012 10:02 AM	Neilann's ext: is 88216.	Add Attachment
Lacey Davis	Sep 21, 2012 09:57 AM	A New GFA dell CPU and monitor need to be set up and delivered to Neilann Horner in NPE 207B. The CPU W# is 20110846 and the monitor W# is 20110964. This new set is located in the hallway on the new GFA setup shelf. The old monitor and CPU are located in NPE 207A, the W# for the CPU is 20081149 and the W# for the monitor is 20081151.	Add Attachment