Service Request Ticket - # 48342

Service Request Information

CONTACT Name Leban, Marzio   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Sep 21, 2012 11:47 AM
Department Natural Science/ Chemistry Phone 89539
Location Email lebanm@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20070151[Edit Inv] (opens in a new window) Bldg/Room OFF PDR
Service Tag 55GBBD1 Description OptiPlex 745 Small Form Factor, 2.13GHz,2M,1066FSB
Serial No. 55GBBD1 Location PDR 2023 Giveaway

CPU Intel Core 2 Duo E6400(2.13GHz, 2M, 1066MHz FSB)


OS Unknown Software MS Office Pro 2007 installed as Office Pro 2003 from P0062550

Wired NIC 00:1A:A0:53:14:B9

TECHS Submitted by Katie Halvorson Contact khalvorson08@wou.edu 88925
Primary Technician Contact lvoth11@wou.edu 88925

Tracking

Entered by Date Memo
Laven Voth
Email

Public
Entered by Date Memo
Laven Voth Sep 26, 2012 04:14 PM 
Task reassigned to Laven Voth.
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Laven Voth Sep 26, 2012 04:14 PM 
Task reassigned to Laven Voth.
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Laven Voth Sep 26, 2012 04:14 PM 
Was set to login to local machine instead of mash
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Lori Burgeson Sep 26, 2012 09:49 AM 
Left VM for availability
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Katie Halvorson Sep 21, 2012 11:48 AM 
541 740 7764
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Katie Halvorson Sep 21, 2012 11:47 AM 
Error message says there is no access when he
types in his username and password.  Never lets
him go anywhere.
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