Service Request Ticket

Service Request Information

CONTACT	Name	Biga, Lindsay	Date	Sep 21, 2012 11:51 AM
	Department	Natural Science Division	Phone
	Location		Email	bigal@wou.edu

SR INFO	Type		WOU #
	Priority		Equipment Type
	Status		Flagged
	Description	characters left

Computer	Edit WOU #	20080307 (opens in a new window)	Bldg/Room	OFF
	Service Tag		Description	Mac Pro, 2.8GHZ Quad Core Intel Xeon #Z0EM
	Serial No.	G88342WXXYL	Location	PDR
	CPU	One 2.8GHz Quad-Core Intel Xeon
	OS	MAC OS X 10.7 (LION)	Software	OSX 10.7 Lion upgrade from P0081770, MS Office 2008 for MAC from P0067422, DO NOT INSTALL- Adobe Web Prem CS5 & InDesign CS5 for MAC from P0076844 transfered to NEW imacs for CH311-student TECH
	Wired NIC	00:1F:5B:3B:2A:14
	Bluetooth NIC	00:22:41:CD:1D:50

TECHS	Submitted by	Lacey Davis	Contact	ldavis08@wou.edu	88925
	Primary Technician		Contact	goodeld@wou.edu	88122

Entered by	Date	Memo
Dale Goodell			Email Public
Entered by	Date	Memo
Dale Goodell	Nov 16, 2012 02:50 PM	Status changed from (1) Pending to (5) Completed	Add Attachment
Tricia Flaherty	Sep 21, 2012 04:06 PM	I moved this equipment to the counter in front of my desk	Add Attachment
Tricia Flaherty	Sep 21, 2012 02:48 PM	can be loaded as OSX 10.7 Lion	Add Attachment
Dale Goodell	Sep 21, 2012 02:00 PM	Priority changed from (2) High Priority to (1) Highest Priority.	Add Attachment
Dale Goodell	Sep 21, 2012 02:00 PM	Task reassigned to Dale Goodell.	Add Attachment
Lacey Davis	Sep 21, 2012 11:51 AM	Lindsay Biga is a new faculty member who needs a mac computer and dell monitor setup and delivered to her in NS 118. The W# for the MAC she is getting is W# 20080307 and the monitor is W# 20080332. Note: we are re purposing student tech equipment into an office that needs a MAC computer. Lindsay Biga's ext # is 88491. The equipment is located on the floor in the inventory area.	Add Attachment