Service Request Ticket - # 48345

Service Request Information

CONTACT Name Harwell, Amy   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Sep 21, 2012 12:10 PM
Department Natural Science Division Phone 88891
Location Email harwella@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20110847[Edit Inv] (opens in a new window) Bldg/Room OFF PDR
Service Tag Description OptiPlex 990 SFF, Intel Core i5 2500(3.3GHz, 6M)
Serial No. 2GD05V1 Location PDR

CPU Intel Core i5-2500(3.3GHz,6M,TV-x)


OS Windows 7 Pro, 64 bit Software MS Office Pro Plus 2010 from P0085446

Wired NIC 18:03:73:26:05:DB

TECHS Submitted by Lacey Davis Contact ldavis08@wou.edu 88925
Primary Technician Contact goodeld@wou.edu 88122

Tracking

Entered by Date Memo
Dale Goodell
Email

Public
Entered by Date Memo
Dale Goodell Sep 24, 2012 09:28 AM 
Status changed from (1) Pending to (5) Completed
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Dale Goodell Sep 21, 2012 02:00 PM 
Priority changed from (2) High Priority to (1) Highest Priority.
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Dale Goodell Sep 21, 2012 02:00 PM 
Task reassigned to Dale Goodell.
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Lacey Davis Sep 21, 2012 12:10 PM 
A dell computer and monitor need to be set up and
delivered to Amy Harwell in NS021A. The computer
W# is 20110847[Edit Inv] and the monitor W# is 20110965[Edit Inv]. The
equipment is located on the counter across from
the sink in ITC 009.
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