Service Request Ticket - # 48346

Service Request Information

CONTACT Name Case, Shelby   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Sep 21, 2012 12:17 PM
Department Student Media Phone 89697
Location Email cases@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20090865[Edit Inv] (opens in a new window) Bldg/Room OFF PDR
Service Tag Description iMac, 21.5-inch, 3.06GHz Intel Core2Duo#MB8950LL/A
Serial No. W8011MlA5PC Location PDR

CPU Intel Core 2 Duo 3.06GHz(3MB L2, 1066MHz)


OS Unknown Software Microsoft Office for Mac 2008 from P0074352, Adobe Design Prem CS4 MAC from P0074772; Adobe InDesign CS6 (v.8) License from P0094138

Wired NIC 34:15:9E:17:B5:B8


Wireless NIC 7C:6D:62:78:66:52


Bluetooth NIC 7C:6D:62:93:ED:88

TECHS Submitted by Katie Halvorson Contact khalvorson08@wou.edu 88925
Primary Technician Contact sauern@wou.edu 88960

Tracking

Entered by Date Memo
Nathan Sauer
Email

Public
Entered by Date Memo
Nathan Sauer Sep 21, 2012 04:34 PM 
Status changed from (1) Pending to (5) Completed
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Katie Halvorson Sep 21, 2012 02:38 PM 
Task reassigned to Nathan Sauer.
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Katie Halvorson Sep 21, 2012 02:24 PM 
Priority changed from (3) Priority to (2) High Priority.
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Katie Halvorson Sep 21, 2012 12:18 PM 
503 999 2119

aarmstrong09
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Katie Halvorson Sep 21, 2012 12:17 PM 
She had Laven over and he said that her computer
port needs to be activated.  She currently has no
internet on her office computer.  She is located
in Student Media.
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