Service Request Ticket - # 48386

Service Request Information

CONTACT Name Whitenack, Faye   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Sep 24, 2012 01:15 PM
Department Business Services Phone 88172
Location Email whitenaf@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Laptop Edit WOU # 20051066[Edit Inv] (opens in a new window) Bldg/Room OFF
Service Tag Description Inspiron 6400, 2MB Cache, 1.83GHz, 667 MHz FSB, 15.4in UltraSharp Wide Screen SXGA+
Serial No. F67DT91 Location PDR

CPU Intel Duo Core T2400(2MB/1.83GHz/667MHz)


OS Unknown Software Microsoft Office Pro 2003 from P0056987

Wired NIC 00:01:C5:10:47:C7


Wireless NIC 00:16:CE:40:67:5C

TECHS Submitted by Megan Thibeault Contact thibeaultm@wou.edu 88925
Primary Technician Contact goodeld@wou.edu 88122

Tracking

Entered by Date Memo
Dale Goodell
Email

Public
Entered by Date Memo
Dale Goodell Nov 21, 2012 03:13 PM 
Status changed from (1) Pending to (5) Completed
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Dale Goodell Sep 27, 2012 02:04 PM 
Priority changed from (3) Priority to (2) High Priority.
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Dale Goodell Sep 27, 2012 02:04 PM 
Task reassigned to Dale Goodell.
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Megan Thibeault Sep 24, 2012 01:15 PM 
Current (W# 20051066) is not working
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Megan Thibeault Sep 24, 2012 01:15 PM 
W# 20051066[Edit Inv] is being replace with W# 20111080[Edit Inv].

New GFA is on the shelf near the sink and Tricia's
desk
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